How can we help?

Yes. The game is free to download and play, and every card can be earned by playing. Gems, offers, the Campaign Pass and cosmetic skins are optional purchases.

Make sure you are online and signed in to the same Google or Apple account you paid with, then close and reopen the game. If the payment is still pending at the store, the items arrive once it is confirmed. Still missing? Write to us with the date, your display name and the store's order number.

Your progress is saved on our server, in a game account made for your device, and the device keeps a copy. Moving an account to a different device is not built into the game yet. If you are changing phones, write to us from the old phone's account details (display name and invite code) before you switch and we will try to help.

Open Settings and edit the Name field. Names are 3 to 16 letters, numbers, spaces, dots, dashes or underscores. Offensive names may be changed by us.

Tap their message in clan chat and choose Report. Bad words are filtered automatically, and reported messages are reviewed by our moderators. Clan leaders and co-leaders can also remove members.

An invite code can be entered once per account, only within the first 7 days after the account was created, and never your own code. Codes are 8 characters and not case-sensitive; check for typos.

Tell us the time of the battle and your display name. Our server keeps a recording of recent battles and can re-check a result. For bugs, a short description of what you did and what happened helps the most.

Open Settings and switch off Share anonymous analytics. While it is off, the game sends no gameplay statistics or crash reports. The Privacy Policy explains what they contain.

In the game: open Settings (the gear button), then Account & privacy > Delete account, tap Continue and hold the red button for 3 seconds. The account is deleted right away and can’t be undone. No longer have the game? Use the form on Delete your account and we delete it within 30 days. Uninstalling the game alone does not delete the account.

Replays play back on the game version they were recorded with. After an update that changes cards or rules, older replays can't be watched any more.

Android phones and tablets through Google Play. The iPhone and iPad version is coming soon to the App Store. You need an internet connection for battles.

Purchases are handled by the stores. On Android: Google Play → Payments & subscriptions → Budget & history. On iPhone and iPad: reportaproblem.apple.com.